As your local independent estate agent we are here to make selling your home as easy and as stress free as possible as it is probably one of the most important things you will ever do in your life, well guide you through the process from A to Z. We have local knowledge of the Liverpool area and offer you the highest level of service by doing the simple things well You can search for properties via this website. Please email or phone us to arrange a viewing or have the full colour details sent to you by post.
Services
We understand the importance involved when choosing the right solicitor to oversee your home move. The legalities of the move is one of the most stressful and time consuming part of any property transaction and that is why we work with a national panel of solicitors to provide you with the best conveyancing service available.
Qualify yourself for a mortgage as soon as possible. When buying a property it is worth providing your estate agent with as much information as possible, from your property being chain free to your readiness to proceed with the purchase. If this property is to be yours, then you need to have as much information as possible about not only the house but also the surrounding area.
Reviews (14)
Hassan
May 09, 2022
Ian Edwards
Mar 08, 2022
Lorraine Stanton
Jan 25, 2022
I decided to use Acumen to sell my house to give a local independent agent support. I was sorry I did. The photo's taken were not a good representation of my property, I told Acumen immediately how disappointed I was, their response was, we've got 4 people who want to view. Only 2 of those people actually materialised. Of the handful of people who did view, they All said, how much nicer the house was than it looked in the photo's. Had the photos been more representative I probably would have had more viewings and got a better price for my house.
I thought their communication was very poor. We hit some problems along the way, (not Acumens fault) which delayed the process, and we needed various information passing on to our buyers, and they had important information for us. All these messages were passed through Acumen, who it turned out, were not passing all the information on. It appears if they didn't 'like' the information, it might be detrimental to the sale, they didn't pass the message on.
By the end, we had to exchange phone numbers with the buyers and communicate directly to make sure all the relevant information was shared between us. Sadly, as soon as my initial purchase fell through, which caused most of the issues, Acumen seemed only interested in getting the sale completed and getting their fee, irrelevant of the inconvenience to us.
Unfortunately I don't feel I could recommend them. In reply. I did not say the photos were too bright. I said the photo's were poor and not a true representation of the property, a statement that was backed up by every person who came to view. I do know for a fact that some messages were not passed from myself to the buyer and from them to me. Unfortunately, I didn't find this out until the sale was nearly complete.
At which point we exchanged phone numbers and communicated directly. My buyers 'good position' wasn't so when they lost their sale, which also wasn't passed on to me. We were desperately trying to find another property and were left with looking at unsuitable properties, which is why we had to pull out of them, at expense to ourselves, after survey, because we were told we had to sell our property because you had found us a sale and would expect payment if we did not go ahead.
We had said we needed more time to find the right property but were pushed into finding something quickly. We were happy for the sale not to go through but your staff wanted the fee. We could not be expected to buy an unsuitable property. In the end we had to buy a property which was not what we really wanted.
I thought their communication was very poor. We hit some problems along the way, (not Acumens fault) which delayed the process, and we needed various information passing on to our buyers, and they had important information for us. All these messages were passed through Acumen, who it turned out, were not passing all the information on. It appears if they didn't 'like' the information, it might be detrimental to the sale, they didn't pass the message on.
By the end, we had to exchange phone numbers with the buyers and communicate directly to make sure all the relevant information was shared between us. Sadly, as soon as my initial purchase fell through, which caused most of the issues, Acumen seemed only interested in getting the sale completed and getting their fee, irrelevant of the inconvenience to us.
Unfortunately I don't feel I could recommend them. In reply. I did not say the photos were too bright. I said the photo's were poor and not a true representation of the property, a statement that was backed up by every person who came to view. I do know for a fact that some messages were not passed from myself to the buyer and from them to me. Unfortunately, I didn't find this out until the sale was nearly complete.
At which point we exchanged phone numbers and communicated directly. My buyers 'good position' wasn't so when they lost their sale, which also wasn't passed on to me. We were desperately trying to find another property and were left with looking at unsuitable properties, which is why we had to pull out of them, at expense to ourselves, after survey, because we were told we had to sell our property because you had found us a sale and would expect payment if we did not go ahead.
We had said we needed more time to find the right property but were pushed into finding something quickly. We were happy for the sale not to go through but your staff wanted the fee. We could not be expected to buy an unsuitable property. In the end we had to buy a property which was not what we really wanted.
John Mcguinness
Jan 21, 2022
Davey Parry
Dec 08, 2021
Well what can i say from start to finish it was very professional and very helpful, Jackie who dealt with me was so nice, friendly and helpful, there was a hiccup on the way but it was sorted out quickly. I would have no hesitation in recommending Acumen estate agents, and using them again in the future, Well done Jackie and her team.
Ion Ropot
Nov 19, 2021
Louise M.
Oct 24, 2021
Everyone we spoke to at Acumen was very professional and friendly. We were not pushed into signing with them and were given time to decide. Everyone was very helpful especially Ellie who went above and beyond to help us especially dealing with some difficult solicitors. Fees are reasonable and only payable upon completion. Could not recommend enough.
Chill
Oct 21, 2021
What can I say about Acumen Estates and the service they have provided throughout my house sale?. I already get anxious quite easily and underestimated how much stress a house sale can put on 1 person. Luckily for me I had Jackie from Acumen Liverpool to guide me the whole way through. She was amazing from start to finish. She worked so hard due to lack of communication with other parties involved and she kept me in the loop all through the entire process. This Lady needs a pay rise. I would highly recommend this firm due to the service that I received. I would give 6 out of 5 stars
Pwk Mic
Oct 15, 2021
Macca
Sep 16, 2021
Thanks so much for everything you done for us Jackie we couldn't of done it without you and Acumen yous have sold two houses for us now and everything couldn't of gone any smoother we couldn't be happier you are the very best and we wouldn't go to anyone else x if anyone is looking to sell a house fast look no further than Acumen 100% I recommended them! No messing about No lies No hassle they go above and beyond 5*****
Lesley Sleeman
Jun 23, 2021
I initially received good sound advice about the valuation and marketing of the property from John. He was very helpful and reassuring. Throughout the process Ellie and Jackie were extremely helpful, easily contactable and quick to respond and always kept me updated on the progress of the sale. I would definitely use Acumen Estate Agents again.
Sandra Grayson
May 22, 2021
John, Ellie and the team at Acumen were amazing from the start of selling my property. John was extremely helpful when he first visited and this has continued throughout by Ellie who has kept me informed every step of the way. I would highly recommend Acumen, a great team and great value for money too. Thank you so much!
Sarah Jmorven
May 21, 2021
Outstanding job! Would recommend Acumen Estates to anyone selling a property. Helpful and informative from valuation until completion. Kept the whole process chugging along as fast as possible and always reachable to offer advice/updates and reassurance for a nervous first time seller. Jackie, you are a star!
Julia Ingham
Feb 28, 2021
We are very pleased with the service provided by Acumen Estates during the difficult time of the pandemic. The photos and video of our property for sale looked great and the fees are competitive. We had a lot of interest very quickly, and the team arranged viewing appointments to maximise as many viewers as possible during each day. Special thanks to Ellie, who managed our sale and stayed in touch regularly, which made the whole process less stressful.
When we had sold, we were having problems finding a removal company that was available on our completion day, Acumen put us in touch with a company that moved us. Acumen are a great team and we would recommend them.
When we had sold, we were having problems finding a removal company that was available on our completion day, Acumen put us in touch with a company that moved us. Acumen are a great team and we would recommend them.
