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New Mortgage Solutions As an independent mortgage adviser offering FREE advice, we have access to the whole of the mortgage market. That means we are able to find the very best mortgage for you from all of those available. Of course everyone likes a bit of instant gratification, but we offer so much more. When you arrange a mortgage through us it is not just about that mortgage. We like to think that you have entered a relationship that will last you a lifetime.
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  • London & South East
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New Mortgage Solutions and First Complete Ltd will process all information in accordance with the Data Protection Act 1998 and it will be treated as private and confidential now and in the future. The only exceptions to this will be when the law requires us to disclose information or, with your consent, where disclosure is necessary when arranging or servicing your mortgage or protection contracts.
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New Mortgages Solutions
New Mortgages Solutions
Found the perfect house? Need to secure a mortgage but dont know where to start? Come and have a free chat with us at New Mortgage Solutions and well talk you through the mortgage process, step by step. And if you decide to use us, well make the whole process easy from start to finish, liaising with agents, solicitors, lenders and surveyors and making sure youre kept up to date every step of the way.
Reviews (31)
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Artur Lechowicz
Jun 04, 2022
After so many issues with handful of other advisors, Gregg was the one that managed to get us through the whole process very smoothly and pleasantly, can't recommend him enough, definitely will be using his services in the future.
Krzysztof
May 24, 2022
Great support and great help. It was not just a mortgage agreement, it was the friends help, during the entire purchase process and after completion. I can honestly recommend the whole team for professionalism, commitment and help with this very complicated case. Like a first time buyer I am really happy with Gregg and Francis support with mortgage and insurance, big thanks.
R. V.
May 16, 2022
What can I say. New Mortgage Solutions are absolutely exceptional and go above and beyond with everything they do. As first time buyers we were completely oblivious to just how much we needed to sort out for our first home and at every single step of the way NMS have held our hands and advised us on everything. From mortgage rates, to job move queries, to queries about leaseholds, to new build development issues, to insurance. the list goes on and on.

They are ALWAYS polite, helpful, with communication that is second to none and going well out of their mortgage advisor realm to help us do what we need to do to succeed in our purchase. NMS you are excellent and a credit to what you do. Thank you to the whole team, but Francis, Lynn and Luke are absolute stars! And I highly recommend NMS to anyone!
Scott Taylor
May 04, 2022
Francis and his team are amazing. I've been sending friends to New Mortgage Solutions for years. They've all been incredibly happy with the service. Thanks for your help this time around team!
Stuart Cook
Mar 12, 2022
We were recommended New Mortgage Solutions by a friend and we are extremely glad they did. Our experience couldn't have been better! Francis and his team went above and beyond to assist me and my fiance on the purchase of our new home. The whole process was made easier and understandable with clear communication and assistance at every step of the way from Francis. We couldn't recommend them highly enough
John Sears
Dec 06, 2021
Very helpful and made a potentially complicated scenario very easy to understand and bring to a successful conclusion. We would have no hesitation in recommending New Mortgage Solutions to anyone in need of financial advice. Highly recommended, 5 star.
Magdalena Bere
Dec 05, 2021
I don't often write and leave reviews, however I felt compelled to do so on this occasion because of the exceptional service I received from Gregg Maxam. Gregg from the start was completely committed in helping find the best product, which in my situation was a complicated BTL remortgage on current residential property with equity release. I was after 75%LTV, which I was told by previous broker, I won't be able to get.

I was a bit sceptical of the upfront fees, that are required, but quickly realised it was worth paying. Gregg went above and beyond with his service, using his knowledge and experience to get to a solution that fitted my needs. The whole process took a month. With great communication from Gregg we were able to complete in 4 weeks. Highly recommend Gregg to anyone seeking an experienced, professional and personable mortgage broker.
Oliver Watson
Nov 07, 2021
New Mortgage Solutions have been so friendly and helpful is securing us a mortgage. We felt assured and had our questions answered every step of the way. Will definitely be going back for more sound advice!
Colin Campbell-Dunlop
Nov 01, 2021
Francis and his team are absolutely first rate and I have used for many years. The fact that I have also been happy to refer family and close friends to this business says it all really. Thank you Francis, really appreciate the help that you have given me this time around.
Dawn Dullaway
Oct 19, 2021
Francis and his team were so helpful when we recently remortgaged our property. Francis is very knowledgeable, down to earth and honest which was greatly appreciated. I highly recommend New Mortgage Solutions.
Stephen Hampton
Sep 15, 2021
We have used the team at New Mortgage Solutions for a range of services including mortgage renewals and mortgages on a Buy to Let. In all cases they have been great to work with and have found us the best offers available. I would highly recommend New Mortgage Solutions.
Lauren Francis
Aug 20, 2021
Couldn't have wished to have had anyone else but mortgage solutions help me get on the ladder with my first property. They supported me every step of the way and nothing was too much trouble. Truly grateful for Francis & Gregg - would recommend 100%.
Alexander Hall
Aug 01, 2021
Francis and team were a great help and constant support through a difficult sale and purchase. Providing reassurance and advice at various steps in the process. The mortgage obtain was of really good value and sorted very quickly. Thanks
Alison White
May 25, 2021
The service I had from this company and Amanda in particular was incredible. Very supportive, professional and helpful. Supported me every step of the way and was always on hand to answer my queries.
Grace McCullough
Mar 17, 2021
Francis and his team were fantastic throughout the whole process of purchasing our first home. We relied on them so much, and we truly would not be in our home today if it wasn't for them. Our first meeting was so informative - the breadth of Francis's knowledge was amazing. Throughout the whole process Francis went above and beyond to answer questions and support us, often answering questions or giving advice on subjects that were not even in his remit.

Communication was quick and reliable, and always professional. I would recommend Francis to anyone who is looking for a mortgage advisor that is easy to work with, helpful, and extremely knowledgeable. He made the process of purchasing our first home very positive, and we will continue to work with him in future.
Kerry Rickwood
Dec 09, 2020
Francis and the team are absolutely outstanding. They came through a few challenges we faced (nothing to do with them) quickly and efficiently - succeeded where another lender failed. The most impressive thing about this company (apart from how friendly they all are) is their communication. If they say they will update you on a Tuesday and a Friday, they update you on a Tuesday and Friday - even if there is nothing to tell you in terms of an update you will still hear from them. Absolutely the best customer experience I have ever had!
Samantha W.
Jan 19, 2020
We was recommended New Mortgage Solutions by a friend and they have been excellent from start to finish. Francis made applying for our 1st mortgage clear and easy. Alice and Olivia have been amazing as well, always available if we had any query’s and throughout the purchasing process was in contact to see if we needed any help with anything. Fantastic friendly service from all, would highly recommend.
Daniel M.
Dec 05, 2019
New Mortgage solutions were very helpful all the way through my re-mortgage process. They provided regular updates and answered any questions I had promptly. Would highly recommend them to friends and family!
Karen W.
Nov 18, 2019
New Mortgage Solutions made the remortgage process effortless. Francis came up with several options very quickly, explaining all in a very straight forward way and put into effect the solution immediately that a decision was made. Nothing was too much trouble for Alice who was unfailingly helpful. Thoroughly recommend.
Matthias S.
Jun 13, 2019
Great Customer Service, very friendly and professional team. Very efficient and excellent advice in regards to property and mortgages.
Adam S.
May 02, 2019
So happy and impressed with the service we received from Francis and his team. They went beyond my expectations to help us every step of the way with our house purchase and they did everything they possibly could to alleviate any stresses or worries we encountered along the way. Professional, friendly and dedicated to what they do, I cannot recommend them highly enough. They offer a level of customer service which you rarely encounter nowadays. 6 stars!
Joe L.
Apr 02, 2019
I have been used New Mortgage solution in the past 7 years. Great to see their team is getting bigger and stronger. Francis and his team help me sort out all my mortgage problems in the past year. Specially quick response, reasonable rate . Me and my family was so happy. Thanks Francis and Alice!
Sophie G.
Nov 08, 2018
I've used Francis for four years now and recommended him to many friends. Friendly no nonsense asvice which is exactly what you need at a stressful time.
Sarah P.
Jul 18, 2018
Purchased brand new property and needed to exchange contracts within 28 days. Really didn’t have the time to coordinate and contact everyone involved, Francis and the team managed all this for me and we completed well within the time frame. Huge thanks to these guys for keeping it so simple and updating me all of the way.
Gary and Maureen
Nov 27, 2017
Great service again, used new mortgage solutions many times now always a very expert and personal service from Francis and his team.
Caroline W.
Jul 06, 2017
We have used New Mortgage Solutions since we bought our first property three years ago. Throughout the past few years we have gone back to them several times and most recently just managed to reduce our mortgage by 8 years by changing to a new lender. I am confident that Francis and his team have our best interests at heart and and will continue to keep using them whenever we need financial advice and assistance. Thank you
Matthew H.
Jun 16, 2017
Francis and his team go above and beyond to find the best rates on the market. Every time was guided through the process and made it easy These guys saved us literally thousands of pounds. Why give all your money to the banks! Thanks to you we were able to get further up the ladder. 10 years ago was renting, now sitting pretty in a £650k refurbished house with a mortgage less than half that.
Chris Booth
Absolutely fantastic service. Everyone in the team is so helpful! I have been using their services for over 8 years now and recommend them to all my family and friends (who are also now using their services). I really don't know what I'd do without Francis and his team.
Damian Howard
Excellent service. Highly professional and skilled staff who are also very friendly. In those anxious moments during which critical decisions need to be made a level headed perspective was provided that offered reassurance and calm. Very highly recommended for mortgage and other services. Thank you team New Mortgage Solutions!
Laura Banfield
Just wanted to thank Francis and his team for all there help and advise, they are just brilliant, always on hand when you need them and reply to every email without fail, would highly recommend new mortgage solutions
Emma Ferris
I cannot recommend Francis and his team enough. Their proactive approach to keeping us informed on a weekly basis meant that there was no need to constantly pick up the phone and ask for an update. Although when I did need to seek advice or question something, they would always respond quickly which put my mind at ease. Thank you for making it such a smooth process!