With so much choice in the mortgage market people are unsure which way to turn. You may know what you want but how do you get there? Ultimately you want to be pointed in the right direction. With a combined 50 years industry experience, that's precisely what we will do for you. Couple that with excellent service then by choosing compassmortgages you are already on the right track! We deal with all areas of the mortgage market from Purchasing to Re-mortgaging and Buy-to-Let, as well as home insurance and life protection.
Services
It was just me initially. John and Darren joined me soon after, and we didn't come up for air until several years later! Wind forward to today and Compass now consists of six people and we are busier than ever having really established ourselves over the years. We pride ourselves in doing our absolute best for you, the client, and nothing is too much trouble.
As the front line of contact with the clients, I get the satisfaction of seeing how pleased people are when we get them a mortgage that really works for them. I see arranging mortgages as a bit like putting together a jigsaw puzzle and I like puzzles. Working in the financial services industry since 1993 has given me a great deal of experience and knowledge of the mortgage market. Back when I started working in financial service in 1991, most people organised mortgages by going into their local bank or building society.
As the title suggests, this is an interest rate that is fixed and does not go up or down during the fixed rate period. Typically, fixed rates on offer range between 2, 3, 5 and 10 years, although other terms are sometimes available. Clients tend to choose these products as the monthly payment is fixed and therefore the same every month so this helps with budgeting.
Life insurance has been around for hundreds of years and is an inexpensive way of giving you and your family financial security in the event of death. The cost is based on lots of different factors including level of cover, term of years of the policy, occupation, smoker status and health, to name a few!
Reviews (11)
Charlie Spratt
Mar 03, 2022
We used Compass to help us with our mortgage. Unfortunately due to our own historical misdemeanours we weren't the easiest client, however, Dean, Sarah and all the team made the whole process so simple and smooth. From start to finish they were on top of every process and held our hands through it. Their knowledge and attention to detail to make sure we got the best deal available was superb. I wouldn't hesitate in going anywhere else for future mortgages, they were fantastic.
Pippa Newton John
Jan 22, 2022
Gustavo Barcellos
Dec 05, 2021
I really don't get how 8 people rated this high. I was referred to work with this company, and Dean sounds like a great person to talk. Unfortunately, the other aspects are so significant that I can't express in words how badly he impacted my life and my family. He took 1.5 months to give a simple mortgage illustration. He went on vacation without telling me anything for two weeks.
He didn't reply my emails, my text messages and didn't answer the phone. First application he forgot to check the conditions to apply and the first lender refused the application. Second application he forgot to mention to the lender relevant details and the offer came incorrect. Thanks to my solicitor I'm not in trouble for providing incorrect information to the lender.
After the second failed application I got another broker and in FOUR DAYS I got my application submitted successfully. Now I'm struggling to move, paying extra rent in a daily rate because this gentleman doesn't know the basics of his role and is totally insensitive to people's well-being. Think twice.
He didn't reply my emails, my text messages and didn't answer the phone. First application he forgot to check the conditions to apply and the first lender refused the application. Second application he forgot to mention to the lender relevant details and the offer came incorrect. Thanks to my solicitor I'm not in trouble for providing incorrect information to the lender.
After the second failed application I got another broker and in FOUR DAYS I got my application submitted successfully. Now I'm struggling to move, paying extra rent in a daily rate because this gentleman doesn't know the basics of his role and is totally insensitive to people's well-being. Think twice.
Adam Bronkhorst
Oct 05, 2021
I've now used Compass Mortgages on a good number of occasion and I can't recommend them enough. They are incredibly helpful, knowledgable and professional. Every single time they have gone over and above what was expected of them and every member of staff has worked tirelessly to make sure that their clients were happy and that they got the best deal for them. Thank you so much especially to Dean, Laura and Sarah.
Chris Boland
Aug 30, 2021
Jen Bayford
Apr 25, 2021
Thank you Dean and Sarah for such brilliant service. I highly recommend Compass Mortgages for your professionalism, approachability and knowledge. We had a complicated situation that needed advice above a straightforward mortgage, particularly with starting a new business and with furlough pay etc, so we were very impressed with your expertise and determination to help.
Keith Hutchinson
Dec 16, 2020
Angus Willson
Nov 19, 2020
Working as an Financial Advisor locally, we don't offer mortgage broking services, just Wealth Management, therefore I am happy refer clients to Dean and the team at Compass Mortgages, and all the feedback I've had from my clients has been great, very responsive, kept updated during the process etc, and they are a nice bunch of people to deal with and know the mortgage market inside, keep it up!
Phoebe Trower
Dec 28, 2019
Phillippa Newton John
Nov 14, 2019
Samantha Dawkins
Dec 14, 2017
